Frequently Asked Questions

We accept all major debit & credit cards Visa, MasterCard - including prepaid cards - All orders are charged in USD / LBP . 

Orders for items placed before 6pm Monday to Saturday will ship within 3 to 5 business days Locally. International orders depend on country / customs / etc...

A Tracking number will be provided, so you can follow up your order status

No return policy, unless order shipped incorrectly or were damaged during delivery. Shipping costs for all returns are not refundable. Please contact us for any issue or problem (Contact us)

All product orders are sent via Aramex  

All service orders are sent by email, unless declared otherwise by seller

Yes you can... By default, the last used shipping address will be saved into to your account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

Members who ship their orders within Lebanon should expect to receive their orders within two to three (3) working days upon payment verification or orders verification (Cash On Delivery).  If you experience delays in receiving your order, please check order status by tracking it on aramex site.

NB: Custom order items require 20 to 30 days